Book_06

 

 

Authors: Dr. Sunali Talwar (Germany) 

and Dr. B. Balaji 

Year: 2017 

Publisher: Hikey Media, Chennai

Language: English

Binding: Paperback

 

HIGHLIGHTS OF THE BOOK

Telecom Scenario

Literature Overview

Research Methodology

Service Climate, Quality and Commitment

Recommended Strategies

Bibliography

Appendix

The Journey of Life