Book_03

 

Authors: Dr. Hojay Akhavan Tafti (Iran)

and Dr. B. Balaji

 

Year: 2017 

Publisher: Hikey Media, Chennai

Language: English

Binding: Paperback

 

HIGHLIGHTS OF THE BOOK

Retail Scenario

Literature Overview

Research Methodology

Theoretical and Conceptual Framework of Research

Service Quality and Recovery

Recommended Strategies

Bibliography

Appendix

The Journey of Life